1. Who are Simply Get Results Ltd and how can you contact us?
Simply Get Results Ltd provide a wide range of business services to help organisations operate more efficiently, productively and responsibly.
Simply Get Results Ltd is responsible for processing the personal information you provide to us in a secure and fair manner and in accordance with the new EU General Data Protection Regulations that come into force on 25th May 2018. and is registered with The UK Information Commissioner’s Office (ICO) under the UK Data Protection Act 1998.
You have the right to tell us if you:
- do not want to be contacted in the future by us
- would like a copy of the personal information which we hold about you
- would like us to correct, update, or delete your personal information in our records
- wish to report any misuse of your personal information.
To assist us in dealing with your request, please provide your full name and details.
2. What information do we collect?
From time to time you may be asked to provide us with personal information about yourself (e.g. name, job title and contact details) to provide you with the best customer experience we can when you use our business services.
3. What do we use your personal information for?
To respond to customer enquiries and provide more information about our products and services, when requested to enable us to:
• Communicating with you through e-mail, sms, or other electronic methods
• To update you as to the progress of work or services requested.
• Administer and manage your account(s) and send you information and reports.
• Answer questions you have submitted to us and respond to your requests.
• Improve our systems and security through testing (to ensure security when updating systems), data processing, website administration, and Information Technology system support and development. Manage fraud, operational and security risks to safeguard your information.
• Comply with laws and regulations.
• Submitted information: to provide and tailor services directly to you and communicate with you;
• Provide information, products and services you request, or (with your consent) which we think may interest you.
4. How do we protect and use your personal information?
Online privacy and information security is a key aspect of our customer service to you and we take it extremely seriously. We use a variety of the latest technologies and procedures to protect your personal information at all times from unauthorised access, alteration, use, disclosure or destruction.
We have legal obligations, under the EU General Data Protection Regulation and the UK Data Protection Act 1998, to process any personal information that you provide to us securely and fairly. Each time you provide us with personal information we will let you know how we intend to use it.
5. How long do we keep your personal information for?
We will hold your personal information securely and will keep it for as long as you use the service that you have requested. We may also keep it to comply with our legal obligations, resolve any disputes and enforce our rights.
In all cases, our need to hold and use your personal information will be reassessed on a regular basis, and all personal information that is no longer required for any purpose will be securely disposed of.
6. Who do we share your personal information with and how do we do it?
When customers have provided personal information to Simply Get Results Ltd this information may be shared with the relevant team member/department to ensure that the best service is provided to the customer.
All personal information is shared in a manner that is compliant and protects the privacy of the individual.
Simply Get Results Ltd does not sell any personal information to third parties.
Simply Get Results Ltd may be required to disclose personal information in response to lawful government requests, including to meet national security or law enforcement requirements.
As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Union (“EU”). For example, some of our suppliers may be Privacy Shield whereby participating companies are deemed to have adequate protection and therefore facilitate the transfer of information from the EU to the US. If you use our services while you are outside of the EU, your information may be transferred outside the EU to give you those services.
7. What is a cookie?
When you enter our website, your computer will automatically be issued with a cookie. Cookies are devices that identify your computer to our server and personalise the site for your future use. Cookies only record the areas of our site that a computer has visited. A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously. If you do not want a cookie you can set your browser to deny it.
8. IP Address
If you are connected to the internet you will have an IP Address. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. If there is a security breach the Internet Service Provider will identify the relevant IP Address and the user may be contacted.
9. Scope of this policy
1) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website for the following purposes:
To optimize experience on our website (e.g., to recognize a returning Visitor or Customer) and use any information we collect through that to optimize user experience
2) Information collected
We may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.
In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.
3) How to turn off cookies
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit about cookies.org or the Information Commissioner’s webpage on cookies